Servicing Western MA, and Northern CT
MA: Northampton & Springfield Areas
CT: Enfield, Somers, Windsor Areas
About Us
“Your Go-To Tech Support for Home and Small Business”
Founded in 2021 by Nate Munic in Springfield, Massachusetts, The Friendly I.T. Guy provides expert tech support for residential and small businesses. Nate’s passion for technology began early, turning into a side gig in 2016 and eventually his life’s work. With partnerships in Cybersecurity, Digital Forensics, and more, Nate and his team serve clients like retail stores, law firms, and non-profits. Serving Springfield, Northampton, Windsor, Hartford, and beyond, no task is too big or small. For any tech needs, text or call The Friendly I.T. Guy!
Our Services
Residential
100% 5-Star Rated on Google. Join our fast growing community of satisfied customers! Our goal is to identify the pain-points of your daily tech use, and provide individualized solutions to reduce tech-related stress and anxiety.
Specializing in fast, affordable, and personable in-home residential tech services, we have a proven record of outstanding service and solutions, designed to leave you smiling rather than pulling your hair out!
Cybersecurity
Our Cybersecurity services deliver comprehensive virus removal, ongoing threat monitoring, and tailored consultations to secure your digital life against evolving threats. We provide enterprise-grade protection for both business and residential clients, ensuring complete coverage far beyond the limitations of conventional security solutions. Benefit from expert oversight and affordable, robust security measures designed to offer you peace of mind in the increasingly connected world.
Small Business
We fill the niche of "Business that are too small for the large IT firms, but who need an IT expert they can rely on". No minimums. No onboarding fees. No contractual obligations*.
We offer convenient, local, and responsive support for businesses, including Non-Profits and family owned establishments. Get peace of mind with Security, Managed IT, Backup, M365 and Google Workspace administration and expert consultation services.
*Some clients may not need a contract for 1-time services, or small projects. On-going support requires a service contract.
Our Philosophy
Our philosophy puts customer service, attention to detail, and accessibility at the top of our priorities. No one should have to forgo proper help because they don't understand it, or have to wait on hold with a machine while you're experiencing a technical emergency.
Additionally, we feel the Small Business IT segment is massively underserved, and we understand how difficult it can be to find a quality IT service that fits your needs. That's why we work exclusively with Solopreneurs, Micropreneurs, and Small Businesses.
Serving Our Community
Rather than expand around the country by advertising remote support, we understand that being on the phone with a technician can be frustrating, draining, and unpleasant. That's why we're happy to offer individualized, on site service. However, if a brief call or remote connection is all you need, we'd be happy to offer the option that suits you best.
